# Looking for a Konfidens alternative?

> Bloom is a UK-built Konfidens alternative with deeper practice management, encrypted notes, and automated client onboarding for £29/month.

- Comparison: Bloom vs Konfidens
- Updated: 2026-06-09
- Canonical: https://www.trybloom.co.uk/alternative/konfidens

Konfidens is a thoughtfully built platform for therapists, originally from Norway. It does a lot of things well - secure video calls, a therapist directory, and solid scheduling. If you're weighing up your options, Bloom offers a different approach: deeper practice management with automated client onboarding, e-signatures, and a full payment tracking system - all built specifically for the UK market.

## Why therapists are switching from Konfidens

- Norwegian-first platform - while it works in the UK, some features and integrations are optimised for the Scandinavian market.
- Client limit on the Solo plan - the £19/month plan caps you at 20 active clients, which growing practices can hit quickly.
- No built-in counselling agreement e-signatures - you can share documents but there's no integrated signing flow with audit trail.
- No automated client onboarding journey - booking, agreement signing, and payment setup are separate processes.
- No drag-and-drop calendar - scheduling works but lacks the visual, interactive calendar experience.
- SMS reminders cost extra - £0.15 per SMS on Solo, £0.07 on Pro, which adds up with a busy caseload.

## Konfidens vs Bloom

| Feature | Konfidens | Bloom |
| --- | --- | --- |
| Monthly price | From £19/mo (20 client limit) | £29/mo - unlimited clients |
| Client limit | 20 on Solo, unlimited on Pro (£29) | Unlimited |
| Session notes encryption | Yes (GDPR + Norwegian health law) | AES-256 on every note |
| Counselling agreement signing | Document sharing | Built-in e-signatures with audit trail |
| Automated client onboarding | No | Book, sign, pay - one flow |
| Drag-and-drop calendar | No | Yes |
| Recurring appointments | Yes | Yes |
| Video consultations | Built-in (unlimited) | Built-in video, plus Zoom |
| Therapist directory | Yes | No |
| SMS reminders | Yes (extra cost) | Email included (SMS on roadmap) |
| Based in | Norway | London, UK |
| UK GDPR compliant | Yes | Yes |

Bloom is £29/month, or £290/year with 2 months free - everything included. No add-on fees.

## Why therapists choose Bloom over Konfidens

- **Proper e-signatures built in**: Clients sign your counselling agreement online with a full audit trail. Signed time, IP address, and stored copy - not just a document link.
- **Automated client onboarding**: The full journey from booking to signed agreement to payment setup happens in one flow. No manual steps.
- **Interactive visual calendar**: Drag-and-drop rescheduling, resize appointments, colour-coded session types, and a proper week view. Scheduling that feels natural.
- **No client limits**: £29/month with unlimited clients and no plan tiers to outgrow.

## Frequently asked questions

### Konfidens has built-in video calls - doesn't that make it better?

Konfidens has a strong video offering. Bloom has built-in video calls too, plus a Zoom integration if you'd rather use a tool your clients already know. Both are included in your £29.

### Konfidens has a therapist directory - does Bloom?

Not currently. If the directory is a significant source of new clients for you, that's worth factoring in. Bloom focuses on managing the clients you already have rather than acquisition.

### Is Bloom UK-based?

Yes. London-based company, GBP pricing, UK GDPR compliant, ICO registered, EU-hosted data.

### Can I switch from Konfidens to Bloom?

Yes. Export your client data from Konfidens and set up on Bloom in minutes.