Please review and sign your agreement
This agreement is between Dr. Emma Thompson ("the Therapist") and Sarah Mitchell ("the Client"). Please read carefully before signing.
The Therapist is a qualified counsellor/psychotherapist who is a member of an accredited professional body (such as BACP, UKCP, or NCS) and adheres to their ethical framework. The Therapist engages in regular clinical supervision.
Sessions are 50 minutes and take place as agreed. Sessions may be held in person at the Therapist's practice or online via a secure video platform, as agreed between both parties.
The fee is £80 per session. Payment is due before or at the time of each session unless otherwise agreed. Fees may change at any time with at least 4 weeks' notice.
If you need to cancel or reschedule, please provide as much notice as possible:
Everything discussed in sessions is strictly confidential. The Therapist will not disclose information about you without your written consent, except where:
Where possible, the Therapist will discuss any potential breach of confidentiality with you first.
Your personal data is processed in accordance with UK GDPR and the Data Protection Act 2018.
What we collect: Your name, contact details, appointment records, payment records, and brief session notes relevant to your therapy.
Why we process it: To provide therapy services, manage appointments, process payments, and comply with professional and legal obligations. The legal bases are: your explicit consent (for health-related data), performance of this contract, and legitimate interests in providing quality care.
How it's protected: All data is stored securely using bloom, a practice management platform registered with the Information Commissioner's Office (ICO). Data is encrypted, password-protected, and stored on UK-based servers. The Therapist is the data controller; bloom acts as data processor.
Retention: Records are retained for 7 years after your last session, or until you reach age 25 if you are under 18 (whichever is longer), in line with professional body guidance. Records are then securely deleted.
Your rights: You may request access to your data, correction of errors, erasure (subject to legal retention requirements), restriction of processing, or data portability. You may also withdraw consent or object to processing. Contact the Therapist in writing to exercise these rights.
Where sessions take place online, please ensure you are in a private location where you will not be overheard or interrupted. Sessions may not be recorded without mutual written consent. If technical issues prevent the session from continuing, we will attempt to reconnect or reschedule.
To maintain the therapeutic relationship, the Therapist cannot engage in social contact or accept social media connections with clients. Contact between sessions should be limited to administrative matters (e.g., scheduling). The Therapist cannot provide crisis support between sessions.
If you attend a session under the influence of drugs or alcohol, the session may be ended early and the full fee will apply.
If you are in crisis or at risk of harm, please contact:
Either party may end therapy at any time. Where possible, please discuss your intention to end so there is an opportunity for a closing session. The Therapist may also suggest ending or referring you elsewhere if they believe this would better serve your needs.
If you have concerns about your therapy, please raise them with the Therapist directly. If unresolved, you may contact the Therapist's professional body (details available on request).
By signing this agreement, you confirm that you: