Privacy Policy

1. Introduction

bloom Practice Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our practice management software service.

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2. Data We Collect

We collect information that you provide directly to us, including but not limited to:

• Account information such as your name, email address, and professional details
• Client information that you input into the system for practice management purposes
• Payment information processed through our secure payment providers
• Usage data and analytics to improve our services

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3. How We Use Your Data

We use the information we collect to provide, maintain, and improve our services. This includes:

• Processing transactions and sending related information
• Sending appointment reminders and notifications as configured by you
• Responding to your comments, questions, and customer service requests
• Analysing usage patterns to improve our platform

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4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

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5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate personal data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing

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6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: