Feature spotlight

Client onboarding without the email tennis

From first enquiry to signed agreement, Bloom keeps your onboarding flow clear, professional, and handled for you, leaving you to get on with the really important work.

Onboarding that leaves a great first impression, without the admin scramble

The admin around therapy should be sorted from day one, for you and for your client.

Before
  • 1Chasing forms and agreements over email
  • 2Copying client details between inboxes, docs, and notes
  • 3Manually checking who has signed what, and when
  • 4Starting first sessions without key admin complete

You focus on the relationship. Bloom handles the setup around it.

See the onboarding flow in practice

How Bloom takes clients from enquiry to ready-for-session, without the admin scramble.

Client booking request confirmation screen

Capture enquiries and move clients into onboarding quickly

New enquiries land straight in your workflow, ready to review. Clients can book a free consultation that goes directly into your calendar. No Google Forms, and no enquiry slips through.

Client profile documents tab showing counselling agreement status

Collect agreements digitally with a clear audit trail

Smooth out your onboarding. Start from a template or write your own. Send your counselling agreement once and track completion in one place. No more guessing whether forms were opened, signed, or still outstanding.

Client list showing onboarding status for active clients

From first enquiry to fully onboarded, all in one view

Onboarding starts the moment a new enquiry comes in. Bloom shows you who is new, which documents have already been sent, and exactly what each client still needs to complete, so nothing slips through the cracks before session one.

What this helps with day to day

Practical improvements you feel in your day-to-day workflow, not just a longer feature list.

Accept new enquiries quickly

Take enquiries from your booking page and get straight to reviewing, with less email back-and-forth.

Collect signed agreements online

Clients can read and sign your counselling agreement before their first session. No more Google Drive folders or DocuSign accounts full of forms detached from client records.

Onboarding all in one place

Track who has requested, signed, and confirmed so no step gets missed.

Start your sessions with the basics covered

Spend first-session time with your client, not paperwork and admin catch-up.

Why therapists switch to Bloom

  • Built for therapy onboarding rather than generic intake forms.
  • Reduces admin load while giving clients a smoother first impression.
  • Keeps agreements and client setup tied to each client record.