Contact
Need a hand?
For account support, product questions, or general enquiries, email our team and we'll reply as soon as possible.
We're here to help with whatever you might need. Whether you have a question about using bloom, want to share feedback, or just want to say hi- we'd love to hear from you.
Support Channels
All Enquiries
Use this inbox for everything: support, product setup, account questions, billing, or general enquiries.
hello@trybloom.co.uk
Response Times
We will be with you within a few hours.
Support is available Monday to Friday, UK business hours.
For urgent client safety concerns, please follow your local emergency protocol first.
Bloom Practice Ltd
Company No. 17092851
128 City Road, London, EC1V 2NX
Enquiry Form
Send A Message
Prefer to lodge a support ticket instead? Use this form to send us a message and we'll get back to you as soon as we can.
Emergency Support (UK)
If You Need Urgent Mental Health Help
Bloom is not an emergency service. If you or someone you know is in immediate danger, please call emergency services or a crisis helpline. Here are some resources available in the UK:
- Immediate danger: Call 999
- NHS urgent mental health support: Call 111 and select the mental health option
- Samaritans (24/7): 116 123
- Shout Crisis Text Line: Text SHOUT to 85258
- SANEline: 0300 304 7000 (4:30pm to 10:30pm)
- National Suicide Prevention Helpline UK: 0800 689 5652 (6pm to midnight)
- CALM: 0800 58 58 58 (5pm to midnight)