Terms of Service

Last updated: January 2026

1. Agreement to Terms

By accessing or using the bloom practice management software ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

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2. Description of Services

bloom provides practice management software designed for private therapists operating in the United Kingdom. Our services include but are not limited to:

  • Client management and record keeping
  • Appointment scheduling and calendar integration
  • Payment processing and invoicing
  • Document management and e-signatures
  • Automated appointment reminders

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3. User Responsibilities

As a user of our Service, you agree to:

  • Provide accurate and complete information when creating your account
  • Maintain the security of your account credentials
  • Use the Service in compliance with all applicable laws and regulations
  • Ensure you have appropriate consent to store client data
  • Not use the Service for any unlawful or prohibited purpose

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4. Payment Terms

The Service is offered on a monthly subscription basis. By subscribing to the Service, you agree to:

  • Pay the applicable subscription fees as displayed at the time of purchase
  • Provide valid payment information for recurring billing
  • Accept that subscription fees are billed in advance on a monthly basis
  • Understand that refunds are provided in accordance with our 14-day money-back guarantee

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5. Limitation of Liability

To the maximum extent permitted by applicable law, bloom Practice Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

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6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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7. Contact Information

If you have any questions about these Terms of Service, please contact us at:

bloom Practice Ltd

71-75 Shelton Street, Covent Garden

London WC2H 9JQ

Email: hello@trybloom.co.uk